01. Why do the tops of my candles look bumpy after burning?

You may notice that after your candle cools, the top may appear bumpy or uneven. This is completely normal! Bumpy tops will not affect the performance of your candle. It means that our candles are made with high quality, natural ingredients. 

02. Can I track my package?

Yes! Once your order is ready for delivery, you will receive tracking notifications via email. 

03. Why is my candle not burning all the way to the edge?

This is called tunneling. Candles have a 'burn memory'. If you burn your candle for a short period of time, the wax will not burn evenly and will continue burning this way. When you burn your candle, please make sure there is an even melt that reaches from edge to edge. 

04. What do you use to make your candles?

We use 100% soy wax, clean fragrances, and lead free wicks!

05. Do you except returns?

No, we do not accept returns at this time. However, if you receive a product that is damaged during shipping, we will work with you to replace the damaged item(s).